FAQS

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FAQ

We encourage conversations about your oral health. Here you will find some of the most common questions patients ask, along with our answers. Please feel free to call or email us with any of your concerns.

WHAT INSURANCES DO YOU ACCEPT?

We accept most traditional insurance plans, however we are considered a non-participating provider. Please contact our office to verify acceptance of your specific dental insurance plan.

No, we are currently not a Mass Health dental provider.
We accept check, cash, or major credit cards. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist. We also offer our patients financing through Cherry or CareCredit. These financing options allow you to begin your treatment immediately, then pay over time with interest-free, low monthly payments that can easily fit into your budget. Like a credit card, but better! Please contact our Financial Coordinator Ashley for details on all payment options as well as visiting CareCredit.com for more information on this service.

Yes, we accept online payments. There is a button on our homepage for this in the upper right-hand corner!

We are located across from Harvard Vanguard, behind the NorthShore Mall. We ARE NOT in the Medical Dental Building, but in the light blue condos behind that building. The address of our office is 5 Essex Green Drive, Suite 21 in Peabody.

Yes, we see children of all ages, but we usually start dental checkups around age 3, unless there is a problem prior to this.

On Tuesdays and Fridays we open at 7 AM for hygiene appointments with our hygienist Jenn. On all other days we open at 8 AM. Available appointments with the doctors start at 8 AM.

Most of our patients are first seen for a 3D wellness scan, x-rays, and a comprehensive exam, which is about a 90 minute appointment. At this appointment we come up with a comprehensive treatment plan for you and schedule you for follow up restorative or hygiene appointments accordingly depending on your specific needs.

However, if you are having a specific problem and would like to be seen with the doctor or hygienist first, we can accommodate that as well. These appointment times will vary depending on the problem you are having.

We do simple extractions at our office, but we refer most complex surgical and wisdom tooth extractions to an oral surgeon
Yes! We use a scanner to create a 3D design for most of our crowns, which takes the place of a traditional impression. This 3D model goes to our mill which custom makes your crown in under an hour and can then be inserted the same day! Our patients love the convenience this provides them and also love that they don’t have to deal with traditional temporaries!

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